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How velmoraearn Handles Your Personal Information

This page sets out exactly what data velmoraearn collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and what we do with it.

Account data protectedJazzCash & Easypaisa payment privacyRaast transaction data handled securelyYour rights, clearly statedDirect contact for data requests
velmoraearn How velmoraearn Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

From the moment you log in on your mobile browser to the point your Raast withdrawal clears, your data moves through encrypted connections. Here is how we handle the four areas that matter most to your account privacy.

Payment Data Security

JazzCash, Easypaisa and Raast transaction references are stored separately from your login credentials. We never hold your wallet PIN or full payment account details on our servers.

Cookie and Browsing Data

We use session cookies to keep you logged in across pages and analytics cookies to see which sections load well on mobile. You can clear or block these through your browser at any time.

Account Access and Retention

Your account data is accessible only to authorised staff. We retain records for the period required under applicable law, then remove personally identifiable details from closed accounts.

Requesting Changes to Your Data

You can ask us to correct, export or delete your personal information at any time. Submit the request through live chat or the help form and we will confirm receipt with a reference number.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we have handled your details, our support team is the right starting point. You can reach us through any of the channels below — include your registered account email or mobile number so we can locate your record without delay.

Team online

Email Support

Send your data request or privacy concern to our support email. Include your account mobile number so we can pull the right record and respond without back-and-forth.

Live Chat

Open the chat widget from any page while logged in. For privacy queries, select the account option from the menu so your message reaches the right team member.

Account Help Form

Use the in-account help form under account settings to submit a formal data request. This creates a reference number so you can track the status of your query.

Common Questions About Your Privacy on velmoraearn

These are the questions we get most often about data, account privacy and your rights. If something is not covered here, the support channels above are the fastest way to get a direct answer.

We collect your name, mobile number, email address and account login credentials. For identity verification purposes we may also request a copy of a valid ID document.

We log transaction reference numbers to confirm deposits and withdrawals. Your wallet PIN and full JazzCash or Easypaisa account number are never stored on our platform.

Access is restricted to authorised staff only — primarily the payments and account security teams. No other department or third party can view your personal account record.

We retain records for the period required by applicable law after account closure. Once that period ends, personally identifiable data is removed from active storage.

Yes. Submit a data export request via live chat or the in-account help form. We will confirm your identity, then send you a summary of the information we hold.

Use the account help form under your settings or contact us via live chat. Include your registered mobile number. We will confirm receipt with a reference number and process your request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.